FAQ

Below is a list of frequently asked questions, and the answers to them.
If you have a question regarding an issue that is not covered by any of the questions below please do not hesitate to contact us.

What is your return policy?

We are pleased to offer you an exchange or store credit on any purchase that you are not satisfied with within 14 days of the original purchase. The item or items in question must be unworn and the original receipt must be presented at the time of the return.
We do not offer refunds.
Please note that we are unable to exchange or issue store credit for items that are final sale.

What are your store hours?

Our store hours vary from one location to another.
Please contact the location nearest to you for their hours of operation.
Store contact information can be found by searching for the appropriate store here.

How do I make an online purchase?

Currently we do not sell clothing through our website. We do offer the purchase of gift cards that can be delivered anywhere in Canada and used in any of our locations.
Our website features information and images intended to represent a sample of what products are available in our stores.
Please click on our store locator in order to find the location nearest to you.

Can I order clothing by telephone?

We currently do not offer telephone ordering.
For your safety we do not accept personal or credit card information from our customers by phone.

Do you have a printed catalogue that can be mailed to me?

We do not currently produce catalogues. We introduce new styles frequently and sell out of others quickly therefore it would be very difficult to produce a catalogue that would represent our current styles.

Is it possible for me to open a new location in my town?

We do not currently offer franchising opportunities.

Can I purchase clothing from you wholesale?

We do not offer wholesale on our products.
Merchandise is sold exclusively at our stores and is not available for purchase from third party wholesalers.

How do I apply for a job in one of your stores?

Please refer to the career section of our site for details on current exciting opportunities or visit the location nearest to you.

Can I get additional information on your company for a school project?

Due to the large number of requests we receive for information from students, we are unable to provide personalized answers to your questions.
Any information about our business strategies or other corporate areas is considered confidential.

Can I sell my products in your stores?

We are not currently looking for any new suppliers. Thank you for your interest in our company.